Starting January 1st 2021 we are updating our support procedure to better cope with increased activity and offer predicable response times.
To send us a bug report or feature request, please send us an email at
containing the following:
- Description of the problem or suggestion.
- Your account name (company) and a shipment number where we can observe the problem
- Enough information so we can reproduce the issue on our own
- Screenshots are always helpful, or even a quick photo of the screen
The email address above is integrated directly with our project management software and offers the easiest and quickest way of solving issues.